Shipping
Shipping & Tax (Within Japan)
Free shipping within Japan. Consumption tax is included in all listed prices.
Delivery Times
★2022 short-sleeve T-shirts & family crest series — Each piece is made to order so we can deliver better quality at a fair price. Delivery takes approximately 10–14 business days (excluding weekends) from your order, depending on the region and time of order. Please allow an extra 4–5 days around the New Year and summer holidays.
If your order has not arrived within 15 days, please contact us by email or phone.
★Sanada Yukimura series — Delivery takes approximately 2–5 days from your order, depending on the region and time of order.
If your order has not arrived within 7 days, please contact us by email or phone.
International Shipping
International orders are handled through Buyee, a proxy purchasing service. When you access this site from outside Japan, an overseas order cart appears automatically.
Buyee offers customer support in 10 languages year-round, payment methods for international customers, and shipping to 114 countries and regions.
In addition to the product price and domestic shipping within Japan, a Buyee proxy purchase fee of 500 yen per order and international shipping charges apply. Any customs duties or import taxes are the responsibility of the customer.
For questions about international orders, please contact Buyee support.
Note: the overseas order cart is not displayed when accessing from within Japan.
Returns & Exchanges
Can I return or exchange an item?
◉Returns & Exchanges
As a rule, we do not accept returns or exchanges. Please check the product details carefully before purchasing.
If you have any questions or concerns, please email us before placing your order.
For incorrectly shipped or defective items, please contact us by email within 7 days of delivery.
We cannot accept returns for items damaged or soiled while in your care.
◉Return Shipping
Return shipping for customer-initiated returns is at the customer’s expense.
For defective items, we will cover the cost.
◉Defective Items
If there is a defect in your product, please contact us by email within 7 days of delivery.
Requests made after 7 days may not be accepted.
Please note that we cannot accept returns or exchanges for customer-initiated reasons such as a change of mind or the item differing from your expectations, nor for items that have already been used.
Product Care
Washing & Drying
◉To prevent loss of shape and protect the fabric surface, we recommend using a laundry net when washing loop-wheeled T-shirts and sweatshirts.
◉We recommend drying loop-wheeled T-shirts folded in half horizontally over a hanger or drying pole.
◉The printed area is sensitive to heat — please avoid tumble dryers and irons.